listen
Far too often, advocates and policymakers come into communities and are devoid of community expertise, value, and leadership. Deep listening to your fellow community members creates pathways to bottom-up solutions that go beyond what top-down policy consultants deem “technically” feasible.
Assess your readiness. Are you ready to listen? Community leaders, facilitators, and advocates play different roles; regardless of which you are, taking a moment to fully engage yourself is vital and essential to any deep listening process.Try mindfulness. Participate and practice active reflective listening. Detach from any particular outcome.
Tools
Watch/Listen: Brené Brown on Empathy
Watch/Listen: Listening is Radical
Reflection
Next Steps!
Do your homework. Understand the context of the community you are working in:
Be transparent. Set clear expectations and define why you are doing this work, your goals, role in this work, and how you will be accountable to all members of the community as you build out the project or policy campaign.
Identify what is currently being done. Learn who the key leaders in the community are (not just people with status, but the people who are heard and respected). Identify what gaps exist and what can be shifted to create just solutions. Listen to understand the collective work that can be done to bring people together in a transformative way.
Build a Leadership Team. Who are your critical connections? If you are an organizer, advocate, or policymaker, be sure to sit and build relationships with community leaders. Listen and honor expertise and wisdom from youth and elders. If you are a community leader, identify your team of leaders with whom you want to build this work.
Engage and work with 2 - 3 critical leaders who can be the Leadership Team to hold and shape this collective process.